Accessibility Statement
Last updated: March 2026
Eco Ridge Services is committed to ensuring digital accessibility for people of all abilities. We continually work to improve the user experience for everyone and apply the relevant accessibility standards to achieve this.
Our Commitment
We endeavour to ensure that our website conforms to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible to people with disabilities and more user-friendly for everyone.
Accessibility Features
Our website includes the following accessibility features:
- Text Alternatives: Images include alternative text descriptions for screen reader users
- Keyboard Navigation: All functionality is accessible via keyboard navigation
- Clear Structure: Content is organised with proper headings and landmarks
- Readable Text: Text is presented with sufficient contrast against backgrounds
- Responsive Design: The website adapts to different screen sizes and devices
- Consistent Navigation: Navigation is consistent across all pages
- Form Labels: Form fields are properly labelled for assistive technologies
Browser Compatibility
Our website is designed to be compatible with:
- Recent versions of major browsers (Chrome, Firefox, Safari, Edge)
- Screen readers including JAWS, NVDA, and VoiceOver
- Browser zoom up to 200% without loss of content
- Mobile devices and tablets
Known Limitations
Despite our best efforts to ensure accessibility, there may be some limitations. Below is a description of known limitations and potential solutions:
- Older PDF Documents: Some older PDF documents may not be fully accessible. Please contact us if you require information in an alternative format.
- Third-Party Content: Some third-party content or tools embedded on our site may not meet the same accessibility standards.
Feedback and Contact
We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers or have suggestions for improvement, please contact us:
Email: [email protected]
We aim to respond to accessibility feedback within 5 working days and will work to resolve any issues as quickly as possible.
Alternative Formats
If you need information from our website in a different format, such as large print, audio, or braille, please contact us at [email protected]. We will do our best to accommodate your request.
Continuous Improvement
We are committed to continuously improving the accessibility of our website. We regularly review our site and make updates to enhance usability for all visitors.