Privacy Policy | Eco Ridge Services

Eco Ridge Services is committed to protecting your privacy and ensuring that your personal data is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our services or website.

1. Data Controller

Eco Ridge Services is the data controller responsible for your personal data. If you have any questions about this policy or our data practices, please contact us at:

Email: [email protected]

2. Information We Collect

We may collect and process the following categories of personal data:

Contact Information: Name, email address, telephone number, postal address
Organisational Details: Company or organisation name, job title
Enquiry Information: Details of your project requirements, service requests, and correspondence
Technical Data: IP address, browser type, device information, and website usage data collected via cookies

3. How We Use Your Information

We use your personal data for the following purposes:

To respond to your enquiries and provide quotations
To deliver our services and fulfil contractual obligations
To communicate with you about ongoing projects
To improve our website and services
To comply with legal and regulatory requirements

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

Contractual Necessity: To perform or enter into a contract with you
Legitimate Interests: To operate and improve our business
Legal Obligation: To comply with applicable laws and regulations
Consent: Where you have given explicit consent for specific processing activities

5. Data Sharing

We do not sell your personal data to third parties. We may share your information with:

Service providers who assist in delivering our services
Professional advisers including legal and accounting professionals
Regulatory authorities where required by law

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context and our legal obligations.

7. Your Rights

Under UK data protection law, you have the following rights:

Right of Access: To request a copy of your personal data
Right to Rectification: To request correction of inaccurate data
Right to Erasure: To request deletion of your data in certain circumstances
Right to Restrict Processing: To limit how we use your data
Right to Data Portability: To receive your data in a structured format
Right to Object: To object to certain types of processing

To exercise any of these rights, please contact us at [email protected].

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at [email protected].